By email:
books at carstens-publications.com
By standard mail:
Carstens Publications, Inc.
108 Phil Hardin Road
Newton, NJ 07860
By phone: (between 9 a.m. and 5 p.m. Eastern Time)
(973) 383-3355 or (888) 526-5365
By fax:
(973) 383-4064
Please allow 4 to 6 weeks for delivery, especially during peak holiday seasons.
All CHECKS for items to be shipped to foreign countries (including Canada) must be in U.S. funds, drawn on a U.S. bank. All MONEY ORDERS (including Canada Post) for items to be shipped to foreign countries must be in U.S. funds. We gladly accept AMEX®, DISCOVER®, MASTERCARD®, VISA® and PayPal™. These charges are automatically converted to US funds. We must charge 5% GST on all Canadian orders which will be added. Your credit card will not be charged until your product is ready to be shipped. New Jersey deliveries subject to 7% sales tax. All orders will be confirmed via email. Prices and availability are subject to change without notice.
Carstens Publications, Inc. will gladly replace any merchandise purchased from our store that has been damaged in transit within four weeks of shipping date. Please contact us to let us know what items you will be returning. Please send all returns to: CARSTENS BOOK STORE, 108 Phil Hardin Road, Newton, NJ 07860. Your item will be replaced at no extra charge. If you have any questions, please call us Monday through Friday at (973) 383-3355 or (888) 526-5365. Please email us for more information regarding refunds, returns, and cancellations.